COVID-19 Closures & Cancellations
Posted on Wednesday April 01, 2020

TOWN OF ABERDEEN - COVID-19 Closures & Cancellations


The Town of Aberdeen continues to work with local, state, and federal agencies to protect the public and our employees from the impacts of COVID-19. The Town continues to monitor the spread of COVID-19 and to appropriately adjust our response and public delivery of services. It is our desire to continue to serve the public as effectively as possible and to minimize the unavoidable inconveniences in order to protect both the public and our staff from exposure. Even with the closing of town facilities to public access as set forth below, staff will be working full-time during normal business hours to assist and discuss matters with the public via telephone, email, and other outlets.

Town Board Work Sessions and Board Meetings will be held as scheduled.  The meetings will have limited access by the public so that gathering restrictions are adhered to according to the Executive Orders.  Public viewing and participation through electronic means will be made available for each meeting through YouTube Live.  The link to view the YouTube Live for each meeting will be posted on the homepage of the Town's website 10 minutes before the meeting is scheduled to begin.  The Planning Board meetings will follow the same gathering restrictions and will also be available for public viewing through YouTube Live.

The following steps have been taken as summarized below:

Utility Department – Bill Paying

All water, sewer, and sanitation/yard debris collection services will continue. The utility office lobby is closed to the public from March 16, 2020 until further notice; full service is still being provided at the drive-thru window. Payments of water bills can be paid with one of the following options:

- Drive-thru window (115 N. Poplar St.)
- Dropbox at the end of the drive-thru
- Telephone - 1-833-431-1748

If there are any questions about your water account, contact the Utility Department at 910-944-7799 or [email protected].

Parks & Recreation

The Parks & Recreation Department will be closed to public access from March 18, 2020 until further notice. 

Contact the Parks & Recreation Department at 910-944-7275 or [email protected] if you have any questions.

Planning Department

Town Hall will be closed to public access from March 18, 2020 until further notice. Staff is still working to provide the best customer service to its residents; however, drop-in hours and in-office meetings have been suspended. You may contact the appropriate staff member by phone or email.

Permits will still be accepted via email, mail, or by using the Utility Department drive-thru window. Inspections can still be requested via email or phone. Inspections to building projects will continue as normal.

For additional help, please contact the following:

Public Works

The Public Works Department will be closed to the public from March 18, 2020 until further notice. All services, including sanitation and yard debris collection, will continue to be provided on normal schedules. Staff can be contacted at 910-944-7012 with any questions.

Emergency Services

The Police and Fire Station will be closed to the public from March 18, 2020 until further notice. The Police foyer area is open on weekdays from 7am til 5pm. If Police assistance is needed please call 911 and an officer will be dispatched. If Fire assistance is needed please call 911.

For non-emergency information the Fire Department can be contacted at 910-944-7888 and the Police Department can be contacted at 910-944-9721.


All updates on Town offices and services will be posted on the Town’s website ( and  Facebook page (@TownofAberdeenNC). For general questions or information, please contact the Town Hall at 910-944-1115 or visit the Town’s website at

Thank you for your patience and understanding during these difficult times.

Town of Aberdeen NC | 115 N. Poplar Street, Post Office Box 785 Aberdeen, NC 28315
Phone: 910-944-1115
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